Get in Touch With Our Team
Need a hand? Chilli Spins customer services are on hand to help with account-related issues, payment queries, verification checks, technical concerns or general feedback. Our team supports deposits, withdrawals and document uploads, and can guide you through bonus or account questions. Try live chat for a fast reply or email us for full case handling; we aim to respond quickly and keep your account running smoothly.
| Department | Contact |
|---|---|
| Customer support (ChilliSpins) | [email protected] (live chat & email for account, payments and verification; email replies within 24-48 hours) |
| General enquiries | [email protected] (site updates, promotions and billing; response target 48 hours) |
| Affiliate enquiries | [email protected] (partner setup and tracking enquiries) |
| Phone | +44 20 7946 0831 (Mon-Fri, rapid enquiries, local rate) |
| Working hours | Mon-Fri, 09:00-18:00 (closed weekends) |
Email Assistance
Email is our preferred contact method for detailed requests, account issues or any case requiring documents or explanations. Please email [email protected] with a clear subject line and include up-to-date contact details and account identifiers where relevant. This helps us process your query without delay and speeds up any document checks or verification steps required.
Send Us a Message
NameEmailMessageSend messageResponse Time
Our support team aims to respond promptly to all enquiries. Most messages are answered within one business day, while simple queries via live chat may be dealt with straight away. More complex issues, including account checks or verification, can take longer depending on the case and required checks. We’ll keep you updated while we work on your request.
Feedback
Your feedback matters to us. If you have suggestions, ideas or issues with the site, please share them via live chat or the feedback form. We read every message and use comments to refine features, promotions and support. Each submission is reviewed carefully so we can make the service easier to use, fairer and more enjoyable for all players.